Login Issues
Updated over a week ago

We understand how crucial it is to have seamless access to your ConstructN account for your project monitoring needs. If you're experiencing difficulty logging in, here are a few troubleshooting steps to resolve common login issues.

First-time Login

If you're logging in to Constructn.ai for the first time, you would have received an account invite via email with subject 'Thanks for signing up <First Name>!'. In some cases, if you haven't activated your account promptly, this invitation may have expired.

Solution: You can request a new invitation email by trying logging in to ConstructN and requesting a new email.
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If you are still unable to activate your account, please send an email to our support team at [email protected]. Let them know about the issue, and they will promptly send you a new account invitation email.

Password Reset

If you're experiencing issues with your password or have forgotten it, below is how you can regain access to your account.

Solution:

  • On the login page of ConstructN, click on the 'Forgot Password' link (found below the login fields).

  • Input the email address associated with your account.

  • Click on the 'Reset Password' or similar button.

  • You should receive an email with instructions on how to reset your password. Follow these instructions, and you'll be able to set a new password and regain access to your account.

If your issue is not resolved or if you have any further questions or issues, please reach out to us at [email protected] so that we can address your issue immediately!

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